STR - Get Started


(Business) – Get Started

Here is how to start:

It’s super easy. Just follow the step by step guide below.

Step 1

Create your Account

Start by creating your Hello Guest Screen account following the instructions. Make sure you verify your email, put your login credentials somewhere safe, and then you're all set to go.
(Time to Complete: 1-2 minutes).

Sign up now

Step 2

Prepare and create your beautiful default screen…

Log in to your account and follow the step-by-step video instructions—it's intuitive, even without the video. Keep in mind, the first screen you set up will become your default display, appearing when the personalized guest schedule feature isn't in use. Please ensure you have your background image, company logo or profile picture, and the YouTube video link ready. (Time to Complete: 3-6 minutes).

Step 3

Time to Link to Your Smart TV...

After review, it's time to head to the desired location to showcase your creation (we suggest your main living area and/or master bedroom). Remember, you only need to visit the physical location once (or have someone provide you with the code from the TV via the HGS App). All other information will be uploaded in real-time remotely.


Scheduling and Personalizing for Your Guest (Optional)…

If you would like to schedule your guest now In the schedule section, you can create and customize screens with personalized content, such as backgrounds, guest names, and video links, tailored to specific guests or events. These screens are calendar-driven based on reservation details. Want to explore these features? Schedule a QUICK DEMO, and we'll guide you through it.



Notable Mentions:

  • Download the HGS App on your Smart TV, just like Netflix or YouTubeTV.
  • Ensure your TV has Amazon or Google Playstore; if not, use an external device.
  • You may need to type the full name or ask Alexa to find "Hello Guest Screen App."
  • The first screen you create will be your default and displays when no guests are scheduled.
  • Do not unlink a screen; it updates remotely in real-time. If unlinked, you'll need to return to the property.
  • You can schedule personalized guest messages, including a new background, video, or greeting, anytime.
  • Email tech support on our Contact Page, or use the chat option on the home screen.

Click here to open your “My Properties” page.

Step 1

Create your Account

Start by creating your Hello Guest Screen account following the instructions. Make sure you verify your email, put your login credentials somewhere safe, and then you're all set to go.
(Time to Complete: 1-2 minutes).

Sign up now


Step 2

Prepare and create your beautiful default screen…

Log in to your account and follow the step-by-step video instructions—it's intuitive, even without the video. Keep in mind, the first screen you set up will become your default display, appearing when the personalized guest schedule feature isn't in use. Please ensure you have your background image, company logo or profile picture, and the YouTube video link ready. (Time to Complete: 3-6 minutes).


Step 3

Time to Link to Your Smart TV...

After review, it's time to head to the desired location to showcase your creation (we suggest your main living area and/or master bedroom). Remember, you only need to visit the physical location once (or have someone provide you with the code from the TV via the HGS App). All other information will be uploaded in real-time remotely.



Scheduling and Personalizing for Your Guest (Optional)…

If you would like to schedule your guest now In the schedule section, you can create and customize screens with personalized content, such as backgrounds, guest names, and video links, tailored to specific guests or events. These screens are calendar-driven based on reservation details. Want to explore these features? Schedule a QUICK DEMO, and we'll guide you through it.



Notable Mentions:

  • Download the HGS App on your Smart TV, just like Netflix or YouTubeTV.
  • Ensure your TV has Amazon or Google Playstore; if not, use an external device.
  • You may need to type the full name or ask Alexa to find "Hello Guest Screen App."
  • The first screen you create will be your default and displays when no guests are scheduled.
  • Do not unlink a screen; it updates remotely in real-time. If unlinked, you'll need to return to the property.
  • You can schedule personalized guest messages, including a new background, video, or greeting, anytime.
  • Email tech support on our Contact Page, or use the chat option on the home screen.

Click here to open your “My Properties” page.

Get started today.

Sign-up now!